I enjoyed my trip more than any other I have had to Nags Head. The staff is fabulous. Every single person who worked there was kind, considerate, and smiling. I brought my phone cord from my room to the check in station because someone had exposed the wiring and the connector was missing. The two men at the desk were interested in what I had to say and personally brought me a new cord immediately. The one who I didn’t hand the cord to walked over and showed his interest in the situation too. I actually went to sleep that night peacefully thinking how remarkable you all are. It brought tears to my eyes to experience la little piece of heaven while I was there.

I loved the room and breakfast. The walkway, shower, seating areas, entrance area to the beach were special too! The air conditioner was fabulous. I couldn’t believe how quickly the room cooled down. I was in the bathing area one morning and couldn’t help but notice that you go to GREAT lengths to keep your rooms in top condition. The tile actually sparkled. The countertop did too. The paint was fresh and baseboard was clean. I couldn’t help but notice that even the painter went to great length to achieve perfection.

I can’t thank you enough for everything you have done for me. At home in Richmond, we are in the top ten states experiencing Covid 19, protestors, and rioting concerning police brutality. It was especially nice to get away from it all and experience the refreshing environment at your motel.

The two children and the adult I brought with me would never have had a chance to come to the beach if I didn’t bring them. One had never been to Nags Head before. They are all still talking about the experience. You even included the children’s name on your welcome sign out front. Their eyes got so big when they saw it.

If you would like, you are welcome to post or share this letter with others. The world would be a better place if everyone cared about others the way you do at The Shutters. Thank you from the bottom of my heart.