1. Introduction
Welcome to Shutters on the Banks (“Company”, “we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Full name
- Email address
- Phone number
- Billing and payment information
- Reservation details
2.2 Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and tracking technologies
2.3 Booking Information
When you make a reservation, we may collect:
- Stay dates
- Room preferences
- Special requests
3. How We Use Your Information
We use your information to:
- Process and manage reservations
- Communicate with you about bookings
- Provide customer support
- Improve our website and services
- Send promotional emails (if consent is given)
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Payment processors
- Booking and reservation platforms
- IT and hosting service providers
- Marketing and analytics providers
- Legal authorities when required by law
We do not sell your personal data.
5. Cookies and Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze traffic and usage
- Personalize user experience
You can control cookies through your browser settings.
6. Data Retention
We retain personal data only as long as necessary for:
- Providing services
- Legal and accounting obligations
- Resolving disputes
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data.
However, no method of transmission over the Internet is 100% secure.
8. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Data portability
- Withdraw consent
To exercise your rights, contact us at: frontdesk@shuttersonthebanks.com
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for individuals under 16.
We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Company Name: Shutters on the Banks
Address: 405 S Virginia Dare Trail, Kill Devil Hills, NC 27948
Email: frontdesk@shuttersonthebanks.com
Phone: (252) 441-5581